Return Policy & Shipping Disclaimer
We recommend David Jones with UPS for all shipments. David is very experienced with packing and shipping antiques and fine art, and his store carries the "pack and ship promise" insurance which is the best insurance we have found. this store is equipped and experienced in shipping all types of antiques and fine art, including furniture, chandeliers, mirrors, etc. Purchases are typically received within 10 days of purchase. In the event an item is damaged in transit, David will quickly resolve the situation by either paying for repair or issuing a full refund. If you receive an item and it is damaged be sure to save all packing materials and take photos of the damages. This will ensure a quick and easy resolution.
If you prefer to use another shipper, please understand that insurance may not be included in the price. We have listed other shippers below, whom we use often. Clients may call these shippers direct to get a quote. Please understand Legacy Antiques is not affiliated with these shippers in any way and will not be held liable for their service. Insurance should always be discussed with the shipper, prior to shipping.
REFUNDS AND/OR RETURNS WILL NOT BE ALLOWED DUE TO DELAYED DELIVERY FROM A THIRD PARTY SHIPPER. IN ADDITION, RETURNS/REFUNDS WILL NOT BE ALLOWED DUE TO DAMAGE INCURRED WHILE IN POSSESSION OF A THIRD PARTY SHIPPER. SEE RETURN POLICY BELOW.
LEGACY ANTIQUES SHALL NOT BE HELD RESPONSIBLE FOR ITEMS ONCE THEY HAVE LEFT OUR DOCK.
UPS Store Dallas Design District
David Jones, Owner
Julio Morel, Owner
(based in South Carolina and New York City. Makes frequent trips up and down East Coast and to/from Texas)
Fernando Perez, Chandelier Specialist
Fernando's chandelier restoration business is located within Legacy Antiques. Fernando has a box truck as well as a Sprinter van. He is an excellent packer and experienced with building custom crates. Fernando has 20 years experience with chandelier installations.
Capital City Moving
Travis Duncan, Owner
Travis is based in Austin, Texas. He makes trips to California every 4-6 weeks as well is Miami and the Northeast region.
Craters and Freighters
ALL SALES ARE FINAL. Returns and/or refunds shall be at the sole discretion of Legacy Antiques and shall be subject to the following terms:
A. Items must be received back in good condition within 30 days of purchase.
B. Returns for refund shall incur a 20% restocking fee, or items may be returned in exchange for store credit. (store credit may not be applied to items which are consigned to Legacy Antiques). Store credits shall be applied to list prices only. Store credit must be used within 90 days.